Negah IVR Solutions

NegahMedia delivers Interactive Voice Response software, systems, and expertise that companies of all sizes rely on to simplify their global communications and improve their customers' self-service experience.

Negah IVR Solutions:

-General IVR systems
-Call Center IVR
-Government Offices & Agencies
-Banks & Financial Services
-Systems Integration
-Retail Sales
-Travel & Transportation
-Outbound IVR

Negah's customers and development partners use our IVR solutions to deliver the widest variety of IVR applications, including:

-Information retrieval
-Telephone surveys
-Emergency notifications
-Virtual receptionists
-Call center automation
-Order status
-Package tracking
-Conferencing solutions
-Virtual call centers
-Virtual PBXs
-Predictive dialers
-Voicemail services
-Voice instant messaging
-Bill reminder
-Bill collection
-Account balance & transfer
-Voice Portals
-Email by phone
-Virtual agents
-Telephone CRM
-Auto attendants
-Call routing
-Call recording solutions
-Audio broadcast services
-Real estate information lines
-Political campaigning
-Political polls
-Outbound IVR

Negah offers a wide variety of valuable enterprise IVR applications, including:
Many of our customers use a Negah IVR-based, voice-driven auto-attendant to answer their main office and toll-free numbers. A voice-driven auto-attendant lets callers connect with the desired party by simply dialing the extension number of the person or group they want to reach. 
Telephone Notification:
Most enterprises are looking for a solution to quickly deliver time-critical information to customers, employees, divisions, or teams. NegahIVR outbound notification applications enable instant delivery of time-critical information via calls to any desk or wireless phone. These solutions are invaluable during emergencies or for last-minute product updates and announcements.
Call Center Automation:
Increasingly, enterprises are looking to reduce the cost of customer service and support centers via automation or by moving agents off-shore. Negah's call center automation applications can deliver cost reductions that even surpass savings achieved from off-shore operations.
Telephone Surveys:
Enterprises with a focus on customer service and support excellence use Negah telephone survey applications to automatically survey customers by phone after orders, installations, and on-site repair services have been performed.
Inventory and Reporting: Manufacturing and retail-based enterprises leverage Negah IVR inventory and reporting solutions to enable remote plants, stores, and employees to report inventory and sales information from any wireless phone.
Bill Reminders and Collections: Enterprises selling post-paid products and services use the Negah IVR payment solution to place automatic bill reminder calls to customers both before and after their bills are due, reducing the enterprise's past due accounts receivable overhead with almost zero incremental cost.
Custom IVR:
Negah can create custom IVR applications for any requirement or project.
For any information please call NegahMedia at:

(818) 585 2446
(858) 450 4649
(949) 870 6461